General Terms and Conditions

Last updated: October 2026

This is a translation for your information. Only the German version is legally binding.

1. Scope and provider

1.1 These General Terms and Conditions (Terms) apply to all contracts you conclude with us via the website pafory.com (including all language versions and subpages).

1.2 The contracting party is

YUNIQU GmbH
Fuchseckstraße 7
70188 Stuttgart
Germany
Amtsgericht Stuttgart (Local Court of Stuttgart), HRB 764657
VAT ID: DE317777731
Managing Director: Alexandr Cernomoret
Email: [email protected]

PAFORY is a brand of YUNIQU GmbH. Wherever these Terms say "PAFORY", "we" or "us", this always means YUNIQU GmbH.

1.3 Our offer is aimed exclusively at consumers within the meaning of § 13 BGB (German Civil Code), that is, natural persons who place orders predominantly for private purposes. You must be at least 18 years old.

1.4 We do not accept any conflicting terms of yours, even if we do not expressly object to them.

2. Definitions

• Membership: a subscription in which you receive one or more scents in 8 ml in each billing period.
• Billing period: usually one month. For memberships with one scent, you can also choose a cycle of 2 or 3 months in your customer account.
• Prepaid membership: a membership that you pay for in advance for a fixed number of months.
• Gift membership: a membership paid for in advance for another person, which ends automatically.
• One-off purchase: any purchase outside the membership, for example 8 ml bottles, full-size bottles, sets or advent calendars.
• Customer account: your password-protected area on pafory.com.

3. Conclusion of contract

3.1 The presentation of the products in the shop is not a legally binding offer but an invitation to place an order.

3.2 You can add products and memberships to the shopping cart and change them there at any time. In the last step of the ordering process, you see all details once more and can correct input errors. By clicking the order button, you submit a binding offer.

3.3 We confirm receipt of your order by email. This confirmation of receipt is not yet an acceptance. The contract is concluded when we declare acceptance, ship the goods or collect the amount from your payment method, whichever happens first.

3.4 We store the contract text. With the order confirmation, you receive the order details, these Terms and the withdrawal instructions by email. In your customer account, you can view your orders.

3.5 The contract language is German. Translations of these Terms into other languages are for information only.

4. Customer account

4.1 For a membership, you need a customer account. You can create it with email and password or by signing in with Google or Facebook.

4.2 Keep your login details secret and inform us if you suspect misuse. Your information must be truthful and complete.

4.3 You can have your customer account deleted at any time by writing to us at [email protected]. If a membership is still running, it ends with the deletion on the next possible termination date under Section 6.

5. The PAFORY membership

5.1 With the membership, you receive the chosen number of scents (1, 2 or 3) as an 8 ml bottle in each billing period. You choose the scents from our range and add them to your scent queue. If your queue is empty before the next charge, we remind you by email. If you do not choose a scent after that, we pick a surprise scent for you. If the first scent in your queue is not available, we inform you in advance by email and suggest an alternative. If you do not choose one, you receive the next available scent from your queue.

5.2 With your first delivery, you receive a travel case.

5.3 The price of the membership depends on the number of scents per billing period. You can see the current prices on the product page and in the ordering process. All prices include statutory value added tax.

5.4 Premium scents. A surcharge applies for some scents. It is clearly displayed when you select the scent and becomes due with the payment for the billing period in which you receive the scent. The surcharge also applies to prepaid and gift memberships.

5.5 As long as your membership is active, you pay the member price shown in the shop for one-off purchases.

5.6 Shipping of the scents of a membership is always free.

6. Term, cancellation and pause of the membership

6.1 Term. The membership runs for an indefinite period. It renews automatically by the chosen billing period for as long as you do not cancel it. There is no minimum term.

6.2 Cancellation by you. You can cancel at any time, even in the first month. The notice period is 21 days. The membership therefore ends 21 days after we receive your cancellation. If a charge date still falls within these 21 days, that payment will be made and you will receive the associated delivery. Until the end of the period, you can revoke the cancellation in your customer account. You can see the date of the next charge in your customer account.

6.3 Ways to cancel. You can cancel

• in your customer account,
• via the "Cancel contracts here" button in the footer of every page,
• by email to [email protected] or in text form to our postal address.

We confirm receipt of the cancellation and the end of the contract to you immediately by email.

6.4 Cancellation during a price reduction. If you have accepted a reduced membership fee for 3, 6 or 12 months (Section 10.5), you can only cancel effective at the end of this period. We expressly point this out to you before you accept the offer.

6.5 Cancellation by us. We can cancel the membership with a notice period of 21 days to the end of a billing period. The right of both parties to terminate for good cause remains unaffected. For us, good cause exists in particular if a payment remains outstanding despite a reminder or if you misuse the membership, for example by repeatedly creating new accounts in order to receive introductory offers multiple times.

6.6 Pause. From the second paid membership fee, you can pause the membership in your customer account for 1, 2 or 3 calendar months. The pause begins with the current calendar month. During the pause, you receive no deliveries and pay no membership fee. At the start of the month after the last pause month, the membership continues automatically. A further pause is only possible if a membership fee was paid in the last billing period. You cannot cancel the membership during a pause. However, you can end the pause at any time in your customer account and cancel afterwards.

6.7 Reactivation. You can reactivate a cancelled membership in your customer account. The prices displayed at that time then apply.

7. Prepaid membership

7.1 As a member, you can switch your membership to a prepaid membership of 6, 12 or 18 months. You pay the total amount in advance and receive a lower monthly price in return. You can see the current prices before you conclude it.

7.2 For new sign-ups, we also offer prepayment for 6 or 12 months.

7.3 You can cancel a prepaid membership at any time. However, the cancellation only takes effect at the end of the paid term. There is no refund for unused months. If you do not cancel, the prepaid membership converts after expiry into a regular membership with monthly payment at the monthly price then applicable and can be cancelled at any time under Section 6.

7.4 An upgrade to a prepaid membership is only possible if a credit card or PayPal is stored as the payment method.

8. Gift membership and vouchers

8.1 You buy a gift membership for 3, 6, 9 or 12 months. It is paid for in full in advance and ends automatically at the end of its term. There is no renewal.

8.2 You receive a voucher code, which the recipient redeems on pafory.com. To redeem it, the recipient needs a customer account. From the time of redemption, these Terms apply to the recipient.

8.3 Vouchers (value vouchers of 20, 50, 100 or 150 € and vouchers for gift memberships) can be redeemed for one year from the date of purchase. The expiry date is stated on the voucher.

8.4 Vouchers cannot be exchanged for cash and do not bear interest. A value voucher is redeemed in full in one order. If the order value is lower than the voucher value, the remaining amount expires. We point this out to you in the shopping cart before redemption.

8.5 Voucher codes are delivered by email. We ship the scents of a gift membership free of charge. With the first delivery, the recipient receives a travel case.

9. One-off purchases and advent calendars

9.1 You can also buy scents (8 ml and full size), sets and other products without a membership. The prices displayed in the shop apply. Members receive member prices (Section 5.5).

9.2 For 8 ml bottles in one-off purchases, the "4 for 3" promotion applies for as long as it is displayed in the shop. For every four 8 ml bottles in the shopping cart, we deduct the price of one bottle at the standard price. The promotion cannot be combined with voucher codes.

9.3 Advent calendars. Advent calendars can be pre-ordered. The purchase price is due when you place the order. Shipping takes place from the date stated on the product page. Advent calendars are always processed as a separate order and cannot be combined in one shopping cart with other products or voucher codes, except for the combinations expressly offered in the shopping cart.

9.4 Vouchers included in the advent calendar (for example scent vouchers and a membership voucher) apply under the conditions stated on the voucher and the product page. The membership voucher only applies to new memberships.

9.5 The statutory right of withdrawal also applies to advent calendars (Annex A). You can cancel a pre-order at any time until it is shipped.

10. Promotions, voucher codes and introductory offers

10.1 Voucher codes and promotional prices only apply under the conditions stated with the offer. You can redeem one voucher code per order. Unless stated otherwise, codes cannot be combined and are not transferable.

10.2 Reduced first month. With some offers, you pay a reduced price for the first month. These offers only apply to new members, that is, persons who have not previously had a membership with us, and only to the first payment. From the second payment, the regular monthly price applies. Before you order, we show you which price applies from the second month.

10.3 An introductory offer can only be used once per person and household.

10.4 Bonus items. With some offers, you additionally receive a product at no extra charge, for example a surprise scent or a case. There is only a claim to a specific bonus item if it is specifically named in the offer.

10.5 Offers upon cancellation. If you want to cancel, we may offer you a reduced membership fee for 3, 6 or 12 months. The offer is voluntary, only applies to memberships with one scent, can only be used once per account and excludes cancellation until the end of the period (Section 6.4). After the period ends, the regular monthly price applies again.

10.6 We can end promotions for the future at any time. Contracts that have already been concluded remain unaffected.

11. Member Benefit Program and Refer a friend

11.1 Member Benefit Program. With the number of paid orders of your membership (first order and follow-up orders), you reach a status:

The amount credited is the price of one month of the membership with one scent plus any premium surcharge of the scent purchased, multiplied by the factor of your status. The credit only applies as long as your membership is active, and not together with a voucher code. You can see your status in your customer account under "Member Benefit Program".

11.2 The status applies as long as your membership is active. After a cancellation, the count starts again from the beginning with a new membership.

11.3 Refer a friend. As a member, you receive a personal referral code. If a referred person concludes a membership for the first time with your code, they receive 10 € discount on their first payment, and we credit 10 € to you. The credit is offset against your next membership fees and does not expire. A condition is that your membership is active. Self-referrals, for example via a second account, are excluded.

11.4 We can change or end the Member Benefit Program and the referral program for the future with one month's notice. Benefits already earned that you have not redeemed by then can be used until the end of this period. Referral credit that has already been credited remains.

12. Prices, shipping costs and delivery countries

12.1 All prices include statutory value added tax.

12.2 Deliveries of the membership are always free of shipping costs. For one-off purchases, shipping costs apply, which depend on the delivery country, the type of goods and the order value. We show them on the "Shipping and delivery" page and in the ordering process before you order.

12.3 We deliver to the countries that can be selected in the ordering process. These are currently Belgium, Denmark, Germany, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Spain, the Czech Republic, Hungary, the United Kingdom and Cyprus.

12.4 For deliveries to countries outside the EU (Switzerland, Liechtenstein, Norway, United Kingdom), customs duties, import VAT and fees of the carrier may apply. You bear these.

13. Payment

13.1 You can pay with the following payment methods, as far as they are displayed in the ordering process:

• Credit card (via our payment service provider Braintree, a PayPal service)
• PayPal
• Amazon Pay
• Klarna, for one-off purchases, for the reactivation of a membership and for changing the payment method, not for concluding a new membership

Which payment methods are available in an individual case can depend on the product, the delivery country and a check by the payment service provider. Klarna decides which Klarna payment options are offered.

13.2 Membership. The first membership fee is due when you order. Each further fee is collected automatically from your stored payment method on the charge date of the new billing period. You can see the next charge date in your customer account. By ordering, you authorize us to collect the recurring amounts.

13.3 Storing a payment method. When you store a new payment method, we have it checked by the payment service provider. We do not collect any amount in doing so. Depending on your bank, a reservation may briefly be displayed, which expires automatically.

13.4 Failed payment. If a payment that is due cannot be collected, we retry the collection up to nine times within about 28 days and remind you by email. In the reminders, you will find a link with which you can pay the open order with a different payment method. Until payment is received, we hold back the delivery. If the payment has not been received after about 25 days, we end the membership. You then receive no further deliveries, and we collect no further membership fees. If you pay the open order within three months after the first failed payment, we continue your membership on the previous terms. After that, it ends permanently.

13.5 You may have to reimburse us for the costs of a returned direct debit or chargeback for which you are responsible. You are entitled to prove that no damage, or less damage, was incurred.

13.6 You can only set off claims that are undisputed or have been finally established by a court. You only have a right of retention if your claim arises from the same contractual relationship.

14. Delivery and retention of title

14.1 We ship after receipt of payment. The delivery time from receipt of payment is usually 1 to 3 working days within Germany, 5 to 10 working days to other EU countries and 10 to 21 working days to countries outside the EU. We state different delivery dates, for example for pre-orders, on the product page.

14.2 We ship deliveries of the membership after each successful charge. We ship with DHL or Asendia. Which company delivers your shipment is stated in your shipping confirmation.

14.3 Partial deliveries are permitted if they are reasonable for you. No additional shipping costs arise for you as a result.

14.4 If an ordered item of a one-off purchase is temporarily unavailable, we inform you by email and deliver as soon as it is available again. If you do not want to wait, you can rescind the contract to that extent. We will then refund amounts already paid without undue delay. For memberships, Section 5.1 applies.

14.5 The goods remain our property until they have been paid for in full.

15. Right of withdrawal

As a consumer, you have a statutory right of withdrawal. The details are set out in the withdrawal instructions in Annex A. A model withdrawal form can be found in Annex B.

16. Warranty

16.1 The statutory warranty law for defects applies.

16.2 Please report obvious transport damage to the carrier and to us where possible. If you do not do so, this has no consequences for your statutory rights. However, it helps us to enforce our claims against the transport company.

16.3 Scents smell different on every skin. Not liking a scent is not a defect.

17. Liability

17.1 We are liable without limitation in cases of intent and gross negligence, for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz) and to the extent we have given a guarantee.

17.2 In the case of a breach of an essential contractual obligation through simple negligence, our liability is limited to the foreseeable damage typical for this type of contract. Essential contractual obligations are obligations whose fulfilment is a prerequisite for the proper performance of the contract and on whose observance you can regularly rely.

17.3 In all other respects, our liability for simple negligence is excluded.

17.4 These rules also apply to our legal representatives and vicarious agents.

18. Reviews

18.1 If you have a customer account, you can review products. We check every review manually before publication for the content mentioned in Section 18.3. We do not check whether the reviewer bought the product from us or received it as a member.

18.2 No compensation is given for reviews.

18.3 Reviews are published with your first name, the first letter of your last name and your country. We may reject or remove reviews if they are unlawful, insulting, unrelated to the product or contain advertising.

19. Prize draws

The participation conditions published on the respective promotion page apply to prize draws.

20. Changes to prices and these Terms

20.1 Membership prices. We can change the price of the membership for the future. We notify you of a price increase by email at least six weeks before it takes effect. It only applies to your membership if you expressly agree. If you do not agree, the previous price applies until the increase would take effect, and both parties can cancel the membership as of that date. If neither party cancels, the membership continues at the previous price.

20.2 Changes to these Terms. For existing memberships, changes to these Terms only apply if you agree to them. We inform you of the changes by email beforehand. If you do not agree, the previous Terms continue to apply to your membership. We can then cancel the membership under Section 6.5.

21. Data protection

We explain how we process your personal data in our Privacy Policy.

22. Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

23. Final provisions

23.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you have your habitual residence in another country, the mandatory consumer protection provisions of that country remain unaffected.

23.2 Should a provision of these Terms be invalid, the contract remains valid in all other respects. The statutory provision takes the place of the invalid provision.

Annex A: Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day

• in the case of a sales contract for goods: on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods;
• in the case of an order of multiple goods that are delivered separately: on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good;
• in the case of a contract for the regular delivery of goods over a defined period of time (membership): on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good;
• in the case of a voucher or a gift membership delivered by email: on which the contract was concluded.

To exercise your right of withdrawal, you must inform us

YUNIQU GmbH
Fuchseckstraße 7
70188 Stuttgart
Germany
Email: [email protected]

of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to

YUNIQU GmbH
Fuchseckstraße 7
70188 Stuttgart
Germany

without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Early expiry of the right of withdrawal

The right of withdrawal expires early in the case of contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.

End of the withdrawal instructions

Annex B: Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To
YUNIQU GmbH
Fuchseckstraße 7
70188 Stuttgart
Germany
Email: [email protected]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.